Category: Customer Service

  • How Online Reputation Management Can Save Your Business From Internet Meltdowns

    As someone who doesn’t watch a ton of TV, I was lucky enough to catch the tail end of a disastrous “Kitchen Nightmares” episode. This episode was also the first time in the history of the show that the famous Chef Gordon Ramsay was unable to help the restaurant – Amy’s Baking Company – who have become the latest Internet sensation in the category of social media meltdowns.